TR+S legal and customer support.

Our Guarantee.

We guarantee the quality of our services through our rigorous quality control system. Once your translation is completed, it is reviewed by a second translator with specific experience in translating the document. Finally, we perform a final formatting check. This ensures the accuracy and structure of the translated document.

Guaranteed Translation

TR+S specializes in the translation of official and public documents. We understand the national and international requirements for official document translation. We follow the established parameters and guidelines for this purpose. Therefore, we guarantee that translated documents will be accepted by entities both within and outside the country. We do not guarantee the accuracy or acceptance of the original documents.

Our translation is guaranteed.
We correct unintentional or procedural errors at no extra cost.

However, some government entities (embassies), legal, educational, or public institutions have their own translation requirements. Please verify any additional requirements for your translation with the entity requesting your document. This will allow us to ensure the acceptance of the translation service contracted with TR+S. If the entity requiring the translated document has special requirements not communicated to TR+S, the guarantee does not apply.

When you receive your translation, please review it and contact us with any questions or requests. We offer 15 calendar days for reviewing your comments and updating documents. Please note that we guarantee our translation is accurate and complete. This guarantee covers the correction of unintentional errors or omissions, which we will be happy to correct at no additional cost.

  • The warranty does not cover style or writing issues.
  • All sales are final. We do not offer refunds.

In providing our services, TR+S strives to produce idiomatically accurate translations of the highest quality. However, the client understands and accepts that words and phrases in different languages ​​rarely have an exact correspondence. Therefore, no liability is assumed for a lack of significance or impact, as these may be related to the expressiveness of the text. Likewise, the client accepts that corrections will be made based on non-subjective errors or omissions, as stated in the aforementioned guarantee.

Under no circumstances will TR+S Traducciones y Servicios SAS be liable for any losses, claims, causes of action, expenses, judgments, or damages of any nature whatsoever, including but not limited to incidental or consequential damages or loss of profits, in excess of the invoiced amount, even if TR+S has been advised of such claims. This limitation shall apply in the event of disputes arising from situations including: inadequate processes, unclear specifications, failure to respond to requests, negligence, scheduling, failure of third-party service providers, war, revolution, riot, acts of God, or any other cause.

Note: Cancellation fees are considered compensation for damages incurred due to the cancellation, not a penalty. This ensures that TR+S can cover the operational and personnel costs associated with preparing and planning the service.

TR+S Assistance

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communication channels.

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